Privacy Policy

We welcome you to the Music Therapy Suite (MTS) Website. At MTS, your privacy and the protection of your personal information is handled with great care. The following information describes the policies of this website.

Customer Information

In order to add items to a permanent shopping cart, your name, billing/shipping address, telephone number, and email address are used to create a shopping account.

This information is used to provide you with a seamless, easy-to-navigate shopping cart system that will allow you to return to the website at any time and pick up “where you left off.” The information given will ONLY be used if you purchase goods through the online store, and then it will ONLY be used to ensure that you receive the products that you have purchased.

Email Addresses

Email addresses are never rented, sold or traded to third parties. You will not receive any emails from Music Therapy Suite except for the following:

1. A confirmation email generated by creating a new account with MTS.
2. A “lost password” email generated by requesting the lost password (using the passphrase/answer provided at account signup).
3. An order confirmation email, generated when product is ordered through the MTS webstore.
4. A shipping email, generated when your order has been shipped.
5. You may receive an email if there are problems with your order, and we have not been able to contact you by other means.

Web Site Security

MTS’s site is equipped with Secure Sockets Layer (SSL) technology. SSL protocol was developed by Netscape Communications Corporation to enable encrypted, authenticated communications across the Internet. SSL uses public key encryption mechanisms, one of the strongest encryption methods available to protect data sent over the Internet. SSL provides 3 important services, all using public key techniques: Privacy, Authentication, and Message Integrity. Customer information sent is not discernible to anyone except the recipient.

Browsers that support the SSL encryption technology are called secure browsers. Online orders to MTS must be placed from a secure browser. Most Netscape Navigator (version 1.2 and later) and Microsoft Internet Explorer browsers (version 3.0 and later) are secure. Your browser will automatically enter the secure mode when you make purchases.
If you do not have a secure browser and would like to place orders, please call Music Therapy Suite at 604.597.2687 to place your order. MTS is not liable or responsible for any loss or damage resulting from the use of a browser that is not secure.

When accessing our online order entry system using a secure browser, one can feel secure transmitting credit card or other confidential information sent over the Internet.

Credit Card Data

MTS does not keep your Credit Card data “on file” or in any electronic form once your order has been processed – we feel that the best way to keep that data secure is by keeping it in YOUR hands. To this end, you will be asked for your Credit Card number, expiry date, and CVV number (found on the back of Visa and Mastercard) every time you place an order.

Contact Information

Please use our contact form to contact us if you have any questions, concerns or comments.

Note: We reserve the right to make changes to our privacy policy at any time without prior notification.